Contact

Use the phone number, email address or form on this page. In the form, select “Retail valuation” and enter the catalytic converter number if you know it. If your question concerns a particular buying centre, call the number in its listing directly.

Go to the form

Provide the full part marking, the number of units and a description of their visible condition. Mention if the number is unreadable or any core material is missing. Include contact details that can be used to clarify the information. The car model alone is not a substitute for the catalytic converter number.

Prepare your enquiry in the form

The current form has no attachment field. Send the photos by email to the address shown at the top of the page. Include photos of the whole part, the readable number and the visible core. If you have already submitted the form, mention this in your message and include the same part number.

Read the guide to photos for a valuation

Check that the phone number and email address you provided are correct, and check your spam folder. If the form displayed an error, your enquiry may not have been accepted. In that case, use the phone number or email address on this page. When contacting us again, include the subject and approximate date of your earlier enquiry.

Open the listing for your chosen centre and use the contact details provided there. Confirm its opening hours, whether it can value your part and how to hand it over by phone. The DS AUTO contact details on this page are not a substitute for contacting the specific partner centre.

Find a buying centre in your region

Select “Wholesale purchasing” in the form or go to the wholesale consultation page. Provide the number of catalytic converters or the weight of the monolith material, the country and company details if the enquiry concerns a business. Agree on the delivery date, valuation and payment arrangements before handing over the material.

Go to the wholesale consultation page

Select “Buying point cooperation” in the form. Provide the company name, town or region of operation, and a contact person’s details. Explain in your message what kind of cooperation you are interested in. The terms need to be agreed separately with DS AUTO.

Express interest in working together

First agree on the recipient, delivery address and the terms for handing over the part. The contact address on the website does not, on its own, confirm acceptance of a particular shipment. If you use a partner centre, arrange shipping directly with that centre.

View buying centre contact details